FAQ

How do I change my notification preferences?

Please see the explanations below on how to change your notification preferences on different devices. 


Note that most notifications are stating as ‘push notification’. This means that the notification only happens via our app. You can still update your preferences via the website too. 


Desktop

Please follow the following steps to adjust your notification settings on the desktop:

  1. Go to ‘Settings’ which you can find by clicking on your small round profile photo on the top right corner on the website. 
  2. Click on the Notifications’ tab. 
  3. Click on the type of notification that you would like to adjust
  4. Switch the toggle on or off of the corresponding notification. (Notifications are off when the toggle button is grey). 


Mobile

Please follow the following steps to adjust your notification settings on the mobile:

  1. Go to ‘Settings’ which you can find by clicking the three horizontal lines on the top right corner on the mobile website. 
  2. Click on the Notifications’ tab. 
  3. Click on the type of notification that you would like to adjust
  4. Switch the toggle on or off of the corresponding notification. (Notifications are off when the toggle button is grey). 


App

Please follow the following steps to adjust your notification settings on the app:

  1. Navigate to the 'Account' page located at the bottom right corner of the screen.
  2. Tap on the 'Settings' tab.
  3. Tap on the 'Notifications’ tab. 
  4. Tap on the type of notification that you would like to adjust
  5. Switch the toggle on or off of the corresponding notification. (Notifications are off when the toggle button is grey).